Service and Rental Department
Service and Rental Department
Reports to: Reports to and takes direction from the Assistant Manager and will also take some direction from Operations Leaders in Assistant managers’ absence.
Job description: The Service and Rental Department is a part time position but hours can range from 10 up to 40 hours per week. Members of the S&R work directly with the playing equipment used by MN Pro Paintball as well as the customers’ personal equipment. They are required to distribute, service, clean, and receive rental equipment while accurately tracking. Experience and/or training in the world of Paintball will be a great head start. In this position you will interact with prospects and customers helping to define their needs, solve problems and sell our services/products. Ability to multi-task is essential.
Responsibilities:
Make sure guest receive the Best Paintball Experience Possible.
Accurately track all rental equipment.
Fix all rental equipment as well as customers’ equipment.
Track parts installed in broken rental equipment.
Able to fix a variety of different types of paintball equipment.
Fill CO2 and compressed air.
Meticulously follow company systems.
Cleaning of rental equipment.
Enforce safety at all times.
Demonstrate proper use of rental equipment.
Be an ambassador to the company and the sport.
Maintain a friendly and courteous work environment.
Participate in delegated opening and closing tasks.
Adheres to guidelines and completes all applicable daily checklists.
Work outside specific job duties and go above and beyond.
Learn all aspects of our business and communicate that to our customers.
Maintain a clean, safe, and organized work station.
Control customers’ entire experience.
Facilitate any customer needs during equipment pick up and return.
Tracks rental inventory and notifies superior of outages.
Requirements:
Must have legal authorization to work in the United States of America.
Must possess a valid driver’s license.
Must be at least sixteen (16) years old to apply.
Must not have been convicted of, pleaded guilty to, entered a plea of nolo contendere to, or received
judicial diversion for any felony charges or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, controlled substances, or sex-related crimes.
Must not have been convicted of, pleaded guilty to, entered a plea of nolo contendere to, or received
judicial diversion for any misdemeanor charges involving DUI/DWI or alcohol, or use, possession,
manufacture, or sale of controlled substances or drug paraphernalia within the past five (5) years.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or
diagram form.
Paintball knowledge is a must.
Knowledge of Tippmann equipment is required. Minor knowledge of various other types of equipment is a
plus.
Extreme attention to detail.
Literacy in English with the ability to understand and carry out oral and written instructions and posted
schedules.
Work very well with hands.
High initiative, self motivation, and the capacity to work unsupervised.
Can do attitude with a no task too small mind set.
Outgoing and easy to talk to.
Outstanding customer service and organization skills are needed.
Ability to multitask and to prioritize job task throughout the day.
Flexible and FUN personality.
1-2 years of work experience
Required to work most weekend and some weekdays.
Working conditions and physical requirements
Work well in a team and alone.
The employee will be exposed to loud noise, machinery with moving parts, dirt, dust, chemicals, foul odors, pollens, paint, slippery surfaces, fumes and adverse weather conditions.
Job requires standing for long periods of time and walking for long periods of time on different types of
terrain and requires bending, lifting, reaching and climbing.
Must have sufficient physical strength and ability to independently and repeatedly lift, move and carry
objects weighing up to fifty (50) pounds and to repeatedly lift, move and carry objects weighing more than fifty (50) pounds with assistance.
The employee will be working mostly in the rental distribution room but is not limited from the playing
fields, Park grounds and in the maintenance building.
Pay Scale, Compensation, and Hours
Part Time – Seasonal $7.00-$9.00/hour – Based on experience, PLUS TIPS!!!!
Discounts on Retail Merchandise and Services at the Store and Park.
Free Season Pass.
Employee Play Days.
Eligible for all bonuses and applicable incentives
The opportunity to grow within a team environment.
March – November; part time from 10-40 hrs/week, must be available Saturday and Sunday 9:00am –
9:00pm, and Thursdays and Fridays 3:00pm – 9:00pm.
Weekday hours are available pending weekday reservations and availability.
November – February hours will be based on performance during March – November
How to Apply:
Please submit applications in person at the Burnsville or Minnetonka store or email application to
jobs@mnpropaintball.com by Sunday February 19th, 2012
Targeted position start date: March 7th, 2012